Outsource Your Answering Service Needs To Our U.S. Based Customer Service Professionals
AnswerFirst is the perfect partner for handling 24/7, after-hours, overflow, special projects and any other instance where you need to provide superior customer service.
Trusted By:
First-Class Customer Care 24/7/365
Our 20+ years of experience, talent and technology combined can cater to your exclusive needs. We produce the exact results your company requires – which means you build lasting, productive and profitable relationships with your customers.
Use our live answering service and inbound call center solutions to maximize your business opportunities and prepare for the unexpected.
Answering your calls, emails, web chats, social media inquiries and SMS messages 24 hours a day, 7 days a week with live, dedicated, professional, career-driven U.S.-based representatives. We enable you to be available to your customers at all times and in all ways!
Whether you need appointment scheduling, answering services, business process management, order taking, message taking, or voice mail service, we can customize our services to meet your business communication and customer service needs.
55,000,000+
CALLS HANDLED
THOUSANDS
OF HAPPY CUSTOMERS
20+
YEARS IN BUSINESS
Real People. Exceptional Customer Service.
Our philosophy is to treat you as we would like to be treated. We know what it’s like to need support. With a hands on support center, online documentation and HD video tutorials, it’s no wonder that some of our best reviews are about our amazing support.
“We maintain a dynamic operation that requires us to be accessible to our clients, 24/7/365. AnswerFirst has been our reliable call center partner for more than a decade because of their excellent answering service.“
Affordably Outsource Your Customer Service
The Best Pricing Structure In The Industry
Whether you’re a small business looking for an answering service or a large corporation looking to outsource your call center overflow, we have a plan that will work for you.
All pricing plans include:
- U.S. Based Customer Service Professionals. We do not outsource overseas.
- Your per minute rate automatically adjusts every billing cycle. You are always billed at the lowest rate possible.
- Detailed call reports and account access available 24/7/365 via our secure web portal.
- True 1 second billing. No rounding up to the nearest minute – pay only for what you use.
We Handle More Than 3.5 Million Customer Communications Each Year
Our employees have the chance to make a difference every day, 24/7/365. And, they do just that … by handling phone calls, emails, web chats, text messages, social media inquires and so much more!
We Work With Businesses In Every Industry
Agriculture
Arts & Entertainment
Construction & Cleaning Services
Corporate Management
E-Commerce
Educations Services
Federal Government
Finance & Insurance
Manufacturing
Mining
Political
Professional & Scientific
Services (Electrical, Plumbing, Etc.)
State & Local Government
Transportation & Storage
Utilities
Waste Services
And Many More…
Serving Thousands Of Businesses Around The Globe
We Have Hundreds Of Five Star Google Reviews
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After having dealt with for prior answering service companies, it was a pleasure working with this team through our transition. AnswerFirst accommodated our needs precisely and worked with us to make sure that we got what we wanted. The onboarding process was also very organized and methodical. So far our daily experiences with the company are very good, and we have found the operators to be very professional and friendly sounding. So far very happy customer!
Gary S.I have researched and found this organization to be respectable. I have talked to a long-time employee who couldn't speak more highly of AnswerFirst. I would like very much to be associated with AnswerFirst and have begun the application process, which I find is very straightforward and rigorous. I look forward, if hired, to use my people skills to listen to and problem solve for their callers.
Edward &.Answer First is not only a cost effective option, but, their service is wonderful! We needed to make a change on account and they acted in a timely manner, helping us save additional money! I was amazed that they placed us on waiting list for number and made the change without us following up. Great change of pace from the usual companies out there. I would definitely recommend. A special mention of our rep, Crystal Peterson. She is great!
GISSELLE R. -
AnswerFirst provides 24/7 answering service with friendly, helpful assistance to my clients. I receive a phone message via my cell & email w/in 1 min of a client calling & all the information is correct (name/phone/subject matter). I wish I had been using AnswerFirst since I started my business 2 years ago. I actually save money and get accurate & efficient information for a fraction of the cost of having a full-time receptionist. The service is awesome!
Katherine L.Incredible services rendered. I would absolutely recommend Answer First.
Bellport B.I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!
David H. -
So far so good!! Great service and very responsive
Steve B.I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!
Jesse P.Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.
Victor B.